At w2j, your personal data is treated as one of our most valued assets. This page clearly explains — in plain English — what information we collect, why we collect it, how it is stored, and what rights you have.
Version 2.5 – Effective January 2026. w2j updates this policy as needed, and members are notified in advance of any significant changes.
Key highlights of this privacy policy at a glance
W2j only collects information that is necessary to provide its services. No excessive or irrelevant data is requested, and nothing is collected without your knowledge.
Your data is protected through 256-bit SSL encryption, firewall security, and regular security audits. Banking-grade protection is maintained at all times.
W2j never sells your personal data. Information is shared with third parties only to the limited extent necessary to operate our services, and strictly under formal agreements.
You have the right to view, correct, or request deletion of your personal data. You can also opt out of marketing communications at any time.
W2j uses cookies on its website to enhance your experience. You can manage cookies through your browser settings, though disabling certain cookies may affect the availability of some features.
Data is retained for as long as your account remains active. After account closure, certain data is kept for a legally required period and then securely deleted.
Your trust in w2j is our most valued asset. In this Privacy Policy, we have been transparent about what data we collect, why we collect it, and how it is protected. By using any w2j service, you are considered to have agreed to this policy.
This privacy policy applies to all services on the w2j platform — including the website, mobile app, live chat, email communications, and any digital channel through which you interact with w2j. All services provided through the w2j.world domain are covered under this policy.
W2j adheres to international data protection standards. We believe that safeguarding personal data is not merely a legal obligation — it is an ethical responsibility. Millions of users in Bangladesh have entrusted w2j with their information, and we honour that trust unconditionally.
As used in this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, national ID number, financial details, and similar information.
This Privacy Policy is always available in Bengali. In the event of any conflict with a version in another language, the Bengali version shall be considered final.
W2j collects different types of data at different stages. The following is a detailed breakdown of what is collected and under what circumstances:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | During registration and KYC verification |
| Contact information | Mobile number, email, address | At Registration |
| Financial information | BKash/Nagad number, transaction history | During deposits and withdrawals |
| Usage Data | Betting history, login times, IP address | Automatically during platform use |
| Device Information | Model, operating system, browser | While using the app or website |
| Communication records | Chat logs, email correspondence | Support Contact Hours |
W2j only collects information that is strictly necessary. Data with no specific purpose is never requested. Sensitive information such as religion, political views, or health details is never collected by w2j.
Every reason your data is used should be stated clearly. w2j uses your information for the following purposes:
What we never do: w2j never sells your data to advertisers, shares mailing lists with third-party marketing companies, or discloses your information to any organization without your knowledge.
W2j does not sell your personal data. However, in limited circumstances, sharing data with third parties may be necessary. In every such case, strict agreements and safeguards are in place.
⚠ Please note: w2j never shares your password or full payment details with any third party. If anyone claims to represent w2j and asks for this information, it is fraud — contact support immediately.
W2j uses a multi-layered security framework to protect your data — covering not only technical safeguards but also organizational-level controls.
In the event of a security breach, w2j will notify affected members as quickly as possible and take immediate steps to minimise any harm. If you notice a security issue, please report it to security@w2j.world.
Your role matters too: Regardless of the security measures w2j has in place, keeping your password strong, not sharing it with anyone, and reporting any suspicious activity immediately are all steps you need to take to protect yourself.
W2j uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help the website remember your preferences.
W2j uses three types of cookies:
Remembers login sessions, security tokens, and language preferences. Disabling these cookies may prevent the site from functioning properly.
Helps analyse page visits and usage patterns to improve the site. Data is statistical only — not personal.
Remembers your preferences — such as your default sports category or currency type. These can be disabled.
You can manage cookies through your browser settings. Disabling non-essential cookies may affect certain features such as auto-login or saved preferences. w2j never uses third-party advertising tracking cookies.
W2j retains your information only for as long as necessary. Holding data beyond what is needed goes against our policy.
| Data Type | Retention period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal obligation |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC documents | 5 years after account closure | License conditions |
| Chat & email logs | 2 Years | When dispute resolution is required |
| Betting history | 5 years | Responsible Gaming monitoring |
| Analytics data | 2 years (in anonymized form) | Service improvement |
Once the retention period expires, data is securely and permanently deleted. You may also request deletion yourself — however, certain data must be retained for a defined period due to legal obligations.
You have a number of important rights over your personal data. w2j respects these rights and is committed to helping you exercise them.
You have the right to know what information w2j holds about you. Upon request, this information will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Contact support and it will be verified and updated promptly.
You may request deletion of data that falls outside legal retention requirements. This applies after account closure.
You can object to your data being used for marketing purposes. Simply click the "unsubscribe" link in any email.
You can request your data in a machine-readable format. Once a request is received, the file will be sent within 30 days.
You may request a temporary restriction on how your data is used while a dispute or verification process is ongoing.
To exercise any of these rights, email privacy@w2j.world or reach out via live chat. Requests will be processed once your identity has been verified.
W2j does not knowingly collect any data from individuals under the age of 18. Our services are strictly for adults, and w2j takes this obligation very seriously.
Date of birth is verified at registration, and proof of age is collected as part of the KYC process. If an account is found to belong to someone under 18, it will be closed immediately and all associated data will be permanently deleted.
⚠ A note for parents: If you discover that your child has created an account on w2j, please contact support@w2j.world immediately. We will act promptly.
As an international platform, w2j may process or store your data on servers located in different countries. In such cases, w2j ensures that:
W2j's primary server infrastructure is currently located in Singapore and Europe, both of which operate under strict data protection laws.
W2j may update this Privacy Policy when necessary. Any changes will be handled in the following manner:
Current version of the privacy policy 2.5, effective date 1 January 2026. The previous version (2.4, September 2026) is no longer applicable.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the w2j data protection team:
Privacy@w2j.world — for all data-related requests. Responses are provided within 7 business days.
24/7 live support in Bangla — the fastest way to get answers to general privacy questions.
For formal correspondence with w2j's Data Protection Officer, please use dpo@w2j.world. You may also file a privacy complaint with the relevant third-party licensing authority.
Your privacy is always our top priority at w2j. Sign up with bank-level security and enjoy the best betting experience in Bangladesh.
For users aged 18+ only. Please play responsibly.